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Terms & Conditions

Service Agreement & Client Framework

This Terms and Conditions Agreement ("Agreement") governs all creative design, multimedia, video, and physical print services provided by Iconic Visual Branding (IVB), under the direction of Primary Contact Breanna Hargraves (Graphic Designer & Creative Director). By executing a proposal, paying a deposit, or accepting creative deliverables, the Client agrees to be legally bound by the terms, scope definitions, payment schedules, and policies set forth below.

1. Service Package Scope & Deliverables

IVB provides specialized multimedia, print, and branding solutions categorized into three core service packages. Each project scope is explicitly defined at the time of engagement.

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Package A: Startup Brand Launch

  • Target Audience: Emerging and small businesses seeking foundational visual branding.

  • Included Deliverables:

    • Custom Logo Suite (Primary Logo, Secondary Logo Mark, and Submark).

    • Visual Identity Guidelines (Brand Color Palette & Typography Hierarchy).

    • Print Collateral Suite (Business Cards, Promotional Flyers, and Poster Assets).

    • Digital Brand Assets (Social Media Profile Images & Channel Banners).​

 

Package B: Enterprise Brand Refresh & Retainer

  • Target Audience: Established mid-sized enterprises requiring modernized identities or ongoing creative output.

  • Included Deliverables:

    • Comprehensive Brand Identity Audit & Modernized Visual Refresh.

    • Large-Format Marketing Layouts (Trade Show Displays, Event Banners, Signage).

    • Monthly Digital Content Suite (Social Media Post Templates & Campaign Ads).

    • Dedicated Retainer Hours for continuous execution and campaign updates.​

 

Package C: Corporate Video & Motion Suite

  • Target Audience: Corporate and educational organizations targeting high audience engagement.

  • Included Deliverables:

    • E-Learning & Corporate Training Video Editing and Post-Production.

    • Custom 2D/3D Motion Graphics & Branded Intro/Outro Animations.

    • 3D Product Visualizations & Technical Animations.

    • Storyboarding, Script Formatting, and Visual Composition Styling.

Title
Primary Purpose
Standard Turnaround
Included Deliverables Summary
Package A: Startup Launch
Immediate market entry & print/digital footprint
3–10 Business Days
Logo Suite","Brand Guidelines","Business Cards","Flyer/Poster Assets
Package B: Enterprise Refresh
Brand modernization & active campaign output
7–14 Business Days
Brand Audit","Large-Format Signage","Retainer Assets","Campaign Templates
Package C: Video & Motion Suite
High-retention multimedia & internal training
Project-Based
Video Editing","2D/3D Motion Graphics","Product Renders","Storyboards

2. Revision Policy & Out-of-Scope Work

To balance creative quality with project schedules, revisions are managed under structured rules:

  • Included Revisions: Package pricing includes up to two (2) to three (3) rounds of minor revisions per project phase, as outlined in the client statement of work.

  • Scope Limits: Revisions apply strictly to adjustments of initial concepts (e.g., color tweaks, typography adjustments, layout refinement). Redesigns requiring completely new conceptual directions or structural overhauls fall outside standard revision limits.

  • Out-of-Scope Billing: Additional revision rounds, additional page layouts beyond package limits (e.g., catalog pages beyond 8 pages), or work requested outside the agreed scope will be billed at IVB's standard hourly rate of $25.00 – $40.00 per hour.

3. Financial Terms, Rates & Payment Schedules

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Deposit & Final Balance

  • Upfront Deposit: A 50% non-refundable deposit is required upon contract execution to reserve production resources and initiate project work.

  • Final Balance: The remaining 50% balance is due upon final design approval and prior to the release of high-resolution digital files or physical print shipments.

 

Ongoing Retainers & Individual Rates

  • Monthly Retainers: Monthly Digital & Social Retainer services are billed at a flat recurring rate ranging from $300.00 to $450.00 per month.

  • A La Carte Services: Standalone items (e.g., custom web banners, single flyers, business card designs) are priced on a flat-fee basis or billed at the hourly rate of $25.00 – $40.00 per hour.

  • Discounts & Adjustments: Any promotional pricing or "Valued Customer Discounts" will be explicitly calculated as an line-item adjustment on the final invoice.

 

Accepted Payment Methods

Payments must be remitted using  official payment channels discussed by Breanna Hargraves( Graphice Designer and Owner).

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4. Intellectual Property & Asset Ownership

  • Final Asset Ownership: Upon receipt of full payment (including all fees, taxes, and shipping costs), full copyright and ownership of the final approved visual assets are transferred to the Client.

  • IVB Portfolio Rights: IVB retains the perpetual right to showcase completed creative work, designs, 3D renders, and video edits within its portfolio, website, proposal templates, and marketing materials for promotional purposes.

  • Third-Party Materials: Stock images, specialized fonts, or third-party software plug-ins incorporated into deliverables remain subject to their original licensing terms.

 

5. Client Responsibilities & Timelines

  • Content Delivery: The Client is responsible for supplying all high-resolution logo files, complete text copy, imagery, and reference assets in a timely manner to maintain scheduled timelines.

  • Approval Timelines: The Client must provide written feedback or approval on drafts within five (5) business days. Unreasonable delays in client communication or feedback will cause equivalent extensions to target completion dates.

 

6. Physical Production & Shipping Policy

When a package or invoice includes physical print items (e.g., foam board posters, business cards, flyers):

  • Delivery Address: Physical items will be printed and shipped directly to the shipping address provided in the client records or invoice files.

  • Shipping Fees: Standard shipping and handling fees are billed to the Client and included on the final summary invoice.

  • Tracking & Confirmation: Shipping confirmation and tracking details will be dispatched to the Client within 24 to 48 hours following receipt of full invoice payment.

  • Print Proofing: IVB is not responsible for text or visual errors contained within final client-approved proofs prior to print submission.

 

7. Cancellation & Liability

  • Cancellation by Client: In the event of project cancellation by the Client prior to final delivery, the initial 50% deposit is retained by IVB to cover work performed. The Client will be invoiced for any additional hourly work exceeding the deposit value.

  • Limitation of Liability: IVB's total aggregate liability for any claims arising under this Agreement shall not exceed the total fees paid by the Client for the specific project in dispute.

Updated Oct.22,2026

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